Returns & Exchanges

At S+S Hair & Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unopened and unused beauty products.

Return Process

  • 1.
    Initiate Your Request

    Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.

  • 2.
    Prepare the Package

    Ensure the items are in their original, unopened packaging and securely place them in a shipping box with a copy of your invoice.

  • 3.
    Ship the Items

    Affix the provided shipping label or use a tracked courier service to send the package back to our main distribution center.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.