Returns & Exchanges
At S+S Hair & Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unopened and unused beauty products.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare the Package
Ensure the items are in their original, unopened packaging and securely place them in a shipping box with a copy of your invoice.
- 3.Ship the Items
Affix the provided shipping label or use a tracked courier service to send the package back to our main distribution center.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.